Latest Maturity Model for Microsoft 365 topics

This Ask Sympraxis session focuses on what we are most thankful for, and that’s community-driven initiatives! These diverse and valuable resources within the Microsoft 365 community are aimed at improving user experiences and optimizing organizational workflows. Microsoft 365 Community Content The Microsoft 365 Community Content project is an open platform where anyone can contribute. It emphasizes practical content designed to help users comprehend and effectively utilize Microsoft 365 tools. Ranging from fundamental guides to advanced articles combining multiple products, the project is a collaborative effort that continues to evolve.

The Microsoft 365 conference took place Spring of 2023 and introduced the community to a lot of updates road mapped for the platform. Continue for Sympraxis’ take on many of these changes! Copilot Microsoft Copilot is going to be rolling out slowly and is a new artificial intelligence software. Although there is a lot of excitement about this introduction, we need to mention that it’ll likely be a service you’ll have to pay for and the cost is yet to be announced.

Business use case: Benefits documents Join the Ask Sympraxis team for this session focusing on building sustainable information architecture (IA) through the use case of benefit documents management in your Microsoft 365 environment. From backend management of the content owners, to easy front-end consumption in your intranet, we walk through many of the challenges that are unique to benefits documents. Maturity model approach The Maturity Model for Microsoft 365, based on the capability maturity model, takes a holistic view of this technology and focuses on different business outcomes so you can distinguish your current state versus your desired state.

This session of Ask Sympraxis focuses on different methods and steps you can take to empower users while you build your intranet and how to set up Microsoft 365. Not every suggestion will be pertinent to your organization, which is why we suggest starting with the Maturity Model and determining your current and desired levels! This session is also a great reference to come back to as your organization levels up in maturity.

SharePoint Search has been available for quite some time and can be managed by a variety of flexible tools. On the opposite end of the spectrum, Microsoft Search tends to be more rigid as it’s not as mature. Although Microsoft is constantly adding capabilities to Microsoft Search, we are focusing primarily on SharePoint Search for this article. Building columns In SharePoint, a common use is to build a list or library with columns to organize information.

We’ve come across many clients who express the need for an employee directory. We have learned this may mean something slightly different for each company. We always return to, what problem are they trying to solve? This week we are discussing how you’ll find people, their information, and different surfacing options. User stories User stories are a great resource to define outcome goals. For example, an employee directory might be used for a wide variety of different reasons so having your goals outlined upfront and identifying who will be the users, why they need it, and what they’re going to achieve by using it, is important.

In this episode of Ask Sympraxis we are focusing on search optimization. Search may seem initially as simple as typing into a box and having results show up, however you’ll soon learn that there are a tremendous number of options to customize search to truly be the most effective possible for your users. Maturity Model approach How individuals think about and/or use search in their organization can be broken down into different levels of maturity.

Notifications vs approvals Before jumping headfirst into notifications and approvals in SharePoint lists and libraries, it’s important to note that there are crucial differences in their definitions and use cases. Notifications are often seen as routine and intuitive. They are a one-way form of communication. Approvals on the other hand, go both ways as they require a reply or action. The use cases for each differ as well. When it comes to thinking about the impact on your employees and/or on your projects, it’s important to note that notifications are deniable.

This week on Ask Sympraxis we are focusing on managing links to external resources or tools in your intranet. Join us as we dive into the current state and limitations, the Maturity Model approach, and a few customizable solutions. Current state and limitations Your intranet is essentially the entry point to all your company tools and resources. This can be anything from an external website or solution, a custom application, etc.

As with many people at the start of a new year, we decided to begin 2023 with a new year’s resolution. However, we tailored ours a bit. We like to call it a New(s) year’s resolution as our goal is to teach you about SharePoint News and how it can improve your communication this year! Democratization of communications Technology advancements often give us the opportunity to revisit our business processes.