Intranet & Employee Experience

Your SharePoint intranet is a central hub for your digital workplace, playing a vital role to facilitate communication, support business processes and knowledge management. Regardless of their location or device, employees rely on the intranet to stay informed, enhance productivity, and foster engagement.

An exemplary intranet goes beyond merely providing access to up-to-date benefits information and corporate news. It becomes a platform for expressing your organization’s strategy, culture, and goals. With features like Viva Connections, the intranet seamlessly integrates with Microsoft Teams, allowing colleagues to access personalized content effortlessly where they are already working.

Sympraxis collaborates with you to understand the inner workings of your organization and communication dynamics. Our primary focus lies in achieving tangible business outcomes by leveraging the readily available functionalities of SharePoint. Our process typically begins with a discovery phase, during which we conduct Art of the Possible workshops, conduct user research, and develop a project roadmap. If you have already completed this phase, we can build upon your existing efforts. The goal of discovery is to identify major content areas with a content inventory, establish a site topology that aligns with your organization’s needs, identify branding components and themes, and recruit key stakeholders who will support the intranet’s development. While creating your enterprise information architecture (IA) is an iterative process, during the discovery we identify the high-level IA which will allow for purpose-built, search-driven user experiences. At the end of the discovery process, we have the roadmap we’ve all agreed upon to drive the implementation.

Within this roadmap, we incorporate communication planning and change management considerations. We believe in creating a flexible, iterative living governance plan and incorporating training throughout the project process. Additionally, we assess the need for any customization, integrations, or extensions to ensure optimal results are achieved.

Dive Deeper with related 'Ask Sympraxis' episodes

Microsoft 365 SharePoint Brand Center

Recorded live on Wednesday, May 29, 2024 at 12:30:00 pm ET

Back in the day, SharePoint developers reveled in the ability to craft pixel-perfect intranets and websites, wielding full control over branding assets. However, this era of limitless customization came at a cost - considerable technical debt. If you built an intranet with custom branding, you had to account for every web part, how it was used, and how it was branded, often at the expense of performance. The good news is all that changes in the new modern brand center as it is slowly giving us back customization options.

Teams Templates

Recorded live on Wednesday, February 21, 2024 at 12:30:00 pm ET

In the latest Ask Sympraxis session, we delved into the world of templates for Microsoft Teams, unraveling the nuances that play a crucial role in ensuring consistency and efficiency. The session began with an overview of templates in general. If you’d like to dive deeper into the various types of templates available in Microsoft 365, please check out the other posts in this series. Teams v1.x retirement A key announcement is the retirement of Teams classic on 3/31/24.